2.6
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Value for money
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hi

i am facing a dilemma with Coldwell Banker UAE

the most unprofessional system..

i signed the contract last sunday and submitted all cheques.

i did not receive my signed copy yet.

they gave me NOC letter to move in while the DEWA of previous tenant was not cleared yet..

they have withdrawn the commission cheque..

they said I can transfer my staff yesterday 17 May 2018.. but the door lock cannot be opened although it was okay before ... we believe it has been done on purpose by the building management or supervisor.

most of the maintenance as well supposed to be done also is pending.. only the painting and some lights they did but the kitchen, the balcony and many things were left although they gave us the keys and the NOC to move.

i have called the supervisor many times and sent him and email and WhatsApp msg was sent last night but no answer and no feed back...

this is the worst experience i have ever been through..

I need and urgent answer..

people should live in a good environment not in a so much frustrating people who do not care about their tenants..

thanks

mervat lotfy

oasis residence -unit 805.. Barsha heights - Dubai

Product or Service Mentioned: Coldwell Banker Customer Care.

Reason of review: Order processing issue.

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